In order to protect and ensure the well-being of both our staff and customers, we will be implementing new guidelines according to UK Government advice.
As an essential delivery service, we will continue to deliver heating oil to our customers; however, please bear in mind that social distancing guidelines must be adhered to.
Our customer-facing staff, both driver and office personnel, have been advised to take extra precautions, especially when handling cash or cheques, so please don't be offended by this. Please do not approach the driver of the delivery vehicle.
These are unprecedented times and we at Knockbracken Fuels are doing everything we can to ensure that our customers receive their delivery of fuel but remember that delivery times may be affected due to increased demand for heating oil. Plan ahead, check your oil level and try to reorder before you run out.
As a result of this increased demand, please be patient with our staff as phone lines are extremely busy and we'd ask for your understanding as we deal with these calls. Alternatively, you can contact us and place your order online at www.knockbrackenfuels.com
We continue to do “through house” calls, providing that no one in your household is displaying any symptoms of Covid-19. Our drivers have full PPE equipment, but we do ask that you open all doors etc for access. Please adhere to social distancing guidelines.
We thank you in advance for your understanding and support during this difficult time.